“Internal comms ace Ferrabee knows so much about the art of breaking bad news that he does it for a living” – PRWeek UK, 4 February 2009.
Given the current economic climate, Ferrabee believes internal comms can help minimise the impact on a business if implemented well: ‘The damage to the organisation can be long-lasting when the planning and execution is not done well.’
He compares the current perception of redundancy to a ‘grim reaper coming to your town and he is just going to show up at your door and you are going to be killed’. Ferrabee’s job, he says, is to show businesses that it should not be like that, because informing staff what is happening, and when, can help them to prepare emotionally.
Recent reports suggesting Woolworths employees found out the company was closing by watching the news highlight exactly what Ferrabee believes companies should avoid.
Read the complete profile at PRWeek UK.