Employee ‘enablement’ seems to be the latest term to emerge in the Internal Communications world. It has been mentioned in a few circles recently, including this article that suggests enablement is ‘the missing link to productivity’ in business today.
But is there really a difference between engagement and enablement? Is anyone out there using ‘enablement’ and if so, how do you implement it alongside engagement?
Do we really need to re-badge or re-brand our communication activities? Shouldn’t we really just focus on whether there’s been a change in behaviour and that there have been good outcomes for the business?
Or maybe this is too simplistic….