Employee engagement is meaningless

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CARTHAGE — It’s very fashionable to talk about ’employee engagement’ these days.  British PM Gordon Brown set up an enquiry to look into it.  Job titles are sprouting up for people who tend to it.  Even the boardroom and shareholder’s favourite Forbes magazine has written glowingly … Read More

Details, dress & diplomacy: Why your big brain won’t always be enough

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LONDON — There are several converging thoughts in this article.  All of which are probably likely to get me in trouble. For this is a topic that we should be able to talk about, but many forces conspire against it. As background to this, there are … Read More

The fine line between business vanity and genius…

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FULHAM — The title should read: “The fine line between business vanity and genius: that’s change management.” But it was too long. I have just read about the Galacticos Island this morning.  A billion-dollar plan to build a Real Madrid theme-park island in the UAE.  It … Read More

The end of brand nationalism?

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LONDON — It’s been a busy few months. Apologies for not having written sooner.  When there is a lot on you sometimes don’t get the thoughts through to the page. A stack of un-posted blogs litter my inbox. I don’t want to confuse you about brand.  … Read More

Consulting: The Tuna Fish Sandwich Rule

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HYDE PARK — Listen up. Especially if you’re new to consulting, or if you travel a lot on business. A fellow called Tom Aiken (not the cook) taught me this important life lesson in a restaurant by the river in Philadephia… about 15 years ago. I … Read More

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