Harriet Green: sunshine after the rain at Thomas Cook

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The past few years have been no holiday for Thomas Cook, the UK-based travel company. Challenges have ranged from excessive debts to unrest in the Middle East (where the company has significant interest in Egyptian/Lebanese package holidays). Eighteen months ago, shares were trading at just 21p … Read More

The Butterfly Effect

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When you think about change, do you ever think about the concept of uncertainty?  Last week, Prof. Richard Bradley delivered a lecture at the London School of Economics on the topic of ‘managing uncertainty’ – what it is and how to deal with it.  A big … Read More

Communication: What I say – What I mean – What you hear…

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Ever think the world would be an easier place if we all had a common language?  Think again. Irony. Sarcasm. Nuance. The Brits themselves know that their social norms and conversational etiquette can be complex to say the least.  So what hope does the rest of … Read More

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