“Google becomes GE”: The changing shape of businesses

LONDON — This morning’s Financial Times asks whether Google has become our century’s GE.

Is Google really “emerging as the dominant consumer technology company of the early 21st century”?  And if so, what does that mean for business in the 21st Century.

1. Transient megastars

Although it appears like a colossus to my children, Google hasn’t even [...]

Change is everywhere

On London’s Regent Street there were signs of change this morning

LONDON — It’s already been a week of change.  Google has announced it’s going to take on the iPhone.  Meanwhile Facebook’s entry into the phone market, Facebook Home, hasn’t landed that well.  Inside all those businesses you can imagine people scrambling to adjust their plans [...]

Windows 8 changes Microsoft — have they learned from New Coke?

LONDON — In newspapers this week Microsoft CEO Steve Ballmer is quoted on his “bet the company” moment.  Last year, his firm, Microsoft, launched Windows 8, a new operating system, and didn’t include the company’s well understood “start” button.

This week they’ve announced that they’ll redress that error.

Journalists are enjoying calling [...]

Hogan Lovells: A few words of support for Andrew McGinty

LONDON — It’s a silly time for news stories. But everyone seems to love a “bad business” story. So I feel sorry for Lovells’ man in China. He sent out a note to try to rally his senior staff and get them into the office on time.

Did it [...]

Leadership is not just about the leader

LONDON — There are endless discussions to follow and videos to watch this morning.  The two candidates for US President almost came to blows last night in an odd and hostile affair.

It makes you wonder though how the behaviour of two men — flesh and blood and insecurities, like you and I — has come to be so [...]

Bosses who see Yahoo! hire as shocking need their heads examined

PICCADILLY — Okay, I’ll have a go.

“Yahoo! hires pregnant CEO”

…is a good headline. And the articles that follow are food for thought as well.

There are, of course, the requisite quotes about never hiring women of an age to be having children. There is also the fact that in the United States of America, where the Yahoo! CEO will [...]

Undone by his own language: The Bob Diamond communications breakdown

CHELSEA — You’ll have to ask my friend Chris.  I told him at lunch yesterday that I thought Bob Diamond had done himself in with his letter to employees on Monday.

By last night that was being reported.

I have seen a lot of letters to employees and Mr Diamond’s just didn’t hit the right notes.  It felt like it [...]

Raising money

We have found it's good to do what they say

CHELSEA — Where has all the money gone?  That’s a question I discussed with senior change leaders at two great international businesses this week.

When they bemoaned their business’ inability to spend, or it’s continued focus on cutting core costs, I pointed out the money their companies are sitting on.

Great big [...]

Apple, Foxconn and change management

KINGS ROAD — Apple are facing “bad PR” with their Foxconn tie-up.  That seems to be what columnists are saying.

(One bank, UBS, said yesterday that the pay rises for employees, brought on by exposés of the loss of life and investigations into explosions at iPhone and iPad manufacturing sites, “[...]

How to buy consulting: costs, fees, expenses…

AT HOME — I’ve been trying to figure out how I ended up with a four-digit dentist’s bill this month, without ever discussing even the procedure, let alone the fees.

And I can’t really make sense of it.

Similarly we have been working with a mid-level legal firm a few years and we keep getting bills through the door with what seems [...]