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LONDON — I am still a bit disturbed by an interview I read while on holiday. I have no idea why, while off the grid for a fortnight, I managed to read Lucy Kellaway’s interview with Roland Rudd. But I did.

Have a quick read of it and then come back.

Let me start by saying that I have no agenda [...]

Providers of executive education

LONDON — I’ve just been reading about a company that offers “custom executive education” and does so very successfully around the world.

It’s an interesting business.  We were talking to the good people at BraveNewTalent about the subject yesterday. 

How do companies get talented people to learn and grow at / for the job?

Just [...]

Conspiracy theories are nuts, right? (Not at work.)

LONDON — It’s fair to say that people who are deeply suspicious of… everything… have had a banner week.

The President of the United States of America released his birth certificate.  Why?
Friday’s Royal Wedding was staged to get a FIFA vote for a UK World Cup. Obviously.
OBL wasn’t really killed. Not this [...]

Japan from a far: Information ≠ knowledge

LONDON — We have learned not to be impatient.  Which is an odd thing. 

We know that real knowledge of the disaster in Japan won’t emerge for days.  In the place of that knowledge we have lots of information.

This is in a world where we used to wait weeks to hear about the Normandy landings or the sinking of the Titanic.  [...]

The case for change (management)

BROOK GREEN — It might seem obvious what the case for change is, with revolutions rolling across north Africa and the Middle East.  Self-immolation seems a good reason. 

Desperation and people fed up with the status quo is driving daily headlines in the month of February 2011.  And that is crisis-driven change.

Real, genuine, people-dying-in-the-street change.

That’s compelling.

But it doesn’t happen in business [...]

Change management: Imagine you were Egypt

OXFORD STREET — Okay you’re not running Egypt.  But imagine you were.   Or let’s be clearer.  You have been given a new project:

Get that Egypt thing sorted out.

Easy, right?  They made it through the frogs and locusts, etc.  No, okay. Seriously.  (And apologise in advance to the people who are working hard to bring change to that country.)  But what [...]

Sky Sports: corporate culture plays tricks on you

GREAT PORTLAND STREET — I’ve got nothing new to add to the sexism discussion at Sky Sports… except for those who think the lads were just having a laugh, or boys will be boys, it is worth taking the sobering ”Sexism at work” test found in today’s Independent (sadly not available online).

What I am more interested in today [...]

How did you get into this business…

PICCADILLY — I sat, tired, with 300 other parents at a school information session about our 13-year-old daughters’ futures.  It was exhausting.  Not only because school administrators — as a species — don’t seem to be able to speak in public.  But because it was really just a parents de-programming session.

The main messages were:

Don’t force your child to take subjects [...]

Conflict and ideas are connected — but only conflict is remembered

LONDON — I have been on a BBC topical-news show kick this year.  And earlier in the year I was watching a show called something like What the Arabs did for us…  It made the point that many, many interesting thing were created in times of conflict.

And there is an unassailable logic to that. 

If you look simply at what has been [...]

Article: Employee surveys sometimes give the wrong answer – yes or no?

 

How many times have you been asked to complete a survey at work?

In today’s economic climate, online surveys are a cost-effective way to demonstrate engagement and gather feedback. However, employees and managers are commonly complaining that they are becoming ‘survey-fatigued’ and there is a steady decline in participation rates and the quality of responses received.

Organisations need to consider surveys as [...]