When you think about change, do you ever think about the concept of uncertainty? Last week, Prof. Richard Bradley delivered a lecture at the London School of Economics on the topic of ‘managing uncertainty’ – what it is and how to deal with it. A big ask, considering the lecture was only 60 minutes long.
Uncertainty: a state of mind caused [...]
Employee ‘enablement’ seems to be the latest term to emerge in the Internal Communications world. It has been mentioned in a few circles recently, including this article that suggests enablement is ‘the missing link to productivity’ in business today.
But is there really a difference between engagement and enablement? Is anyone out there using ‘enablement’ [...]
SOUTH WEST LONDON — Well?
Someone has to ask.
It wasn’t that long ago I was explaining to clients where “internal communications” came from. It was a “discipline”, it came from the business realisation that people were a key part of their asset portfolio… and now that we had driven down supply costs, making people more efficient had to do with Internal [...]
ANOTHER TAXI IN KL — I am on my way to the airport. The circus is leaving town. In another 24 hours of lounges and airplanes I will be home.
It’s been a hugely rewarding experience. I have spent the last two days locked in a room with internal communications people from Vietnam, Malaysia, the Philippines, Brunei, and [...]
THE BREAKFAST TABLE AT 6AM — My young son is reading his school book aloud. To practice. I am pretending to listen.
“What!?” he says suddenly. “Rescue a cat from a tree? Firemen don’t do that, do they?”
I sense disappointment.
“Yes,” I reply. “But only for old ladies in cartoons and movies.”
“OK,” he says, as if I [...]
KNIGHTSBRIDGE — It’s easy to forget what the world is really like when the newspapers are running dizzying and depressing tales every day.
However, it is true that most sizable businesses in the world do not have a solid, consistent or dependable system of internal communications.
(Now you may know that we are slowly trying to move the conversation towards “organisational communications” [...]
TOTTENHAM COURT ROAD — They’re all in a mess today. Citigroup was once my poster-child for what a global business could be. Now they’re borrowing more than the GDP of Oman.
Standard Chartered has long been a favourite because they bank neatly in places that need neat banking – India, [...]
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TOTTENHAM COURT ROAD — It’s 9 am on Monday, 8 September and we are pleased to be able to tell you about Able and How.
This is a new kind of consultancy. We focus on strategic organisational communications. We help organisations better deliver their corporate strategy, through communications.
We’re not an ad firm. [...]