Renewing your corporate values in 2009

TOTTENHAM COURT ROAD — I don’t know any organisation that has not been affected by the global recession of 2008/09. Whether it’s layoffs, sell-offs or even surprising growth, the deal between companies and their employees has changed.

It used to be that companies had loyalty to their employees. But the idea of a job for life [...]

Change management: Why can’t China and the Chinese win with our companies?

LONDON — It’s a funny old world we live in. The Chinese state aluminium giant Chinalco just failed in its quite generous attempt to help Anglo-Australian Rio Tinto out of a massive great hole. And where do we go to see the sense of remorse? Not to this [...]

Internal Comms: Top-down versus bottom up

LONDON — As part of the course that I am have been asked to give in Kuala Lumpur later this month, one of the participants sent in this question:

Q: Will you be covering the topic on top-down and down-up internal communications?

In responding to the question I realised that the answer may have a more generalist interest. So [...]

Training: Things to do in a downturn

A PACKED TRAIN TO STAMFORD BRIDGE — I liked this quote I have just read in Inc magazine. Entrepreneurial leaders were asked what people should do right now to energise their employees and get the business back on track:

Training sometimes seems like a small thing but it is actually the first step in empowering people to [...]

Engagement: Our controversial view

LONDON — Everyone seems to be interested in this. It’s a code word for lots of different things. In today’s economy some are using it as a way of saying “how do we make people like the business when so many bad things have happened?” Others want to find a way of helping people focus on what [...]

Free seminar: How to communicate bad news

LONDON — We think it’s time to talk about it. So next week we are going to run a free seminar on how to communicate bad news. If you would like to come, please drop us a note and we’ll tell you where it is being held and when. (First come, first serve.)

* Free Seminar *
HOW TO [...]

Being evangelical about work

PARSONS GREEN — I had a coffee with quite a smart fellow yesterday. He runs the top ‘innovation’ business in town. I don’t really understand what he does, but, man, does it look like fun!

As we sipped tea in a shambolic bohemian market that he favours, he seemingly innocently asked if I felt my work was a vocation.

I [...]