Proof of life: 5 things to do today to better your Internal Comms

LATE IN LONDON — We like lists and in recent times this blog may have been harder on Internal Communicators than is deserved.

So here are a few things that you can do in a single day.  They will advance your case, secure your reputation and make your organisation more successful.

1. Create a six month plan on one page

Put [...]

Internal communications is like a cereal box

KENSINGTON — There’s not much that is ‘commercial’ in my house.  Maybe a few dozen old newspapers with adverts in them.  A poster on a child’s wall that promotes a museum or a football team.  One doesn’t expect to be sold to at home.

However there is one exception: the cereal boxes.

We’ve got seven of them.  All different.  All placed at [...]

Modern change management and internal communications

KINIGHTSBRIDGE — I had a nice bowl of pasta yesterday with one of the leading lights in our business.  A guy I have known for 5 years or so, and who has distinguished himself by sustaining and growing a global consulting footprint through the years.

And we complained.  Like two old men down at the park.

“Things have changed.”

“There’s not much value [...]

Words are important: We can’t escape writing and should stop trying

LONDON — I am very pleased that this is National Novel Writing Month. It is, I think, just a ruse for a book publishing website. But for me, it’s working.

My 13-year-old daughter and I started yesterday morning. We get up early and tap away in the kitchen before the sun comes up. On day two she’s on [...]

Is internal comms dead?

 

SOUTH WEST LONDON — Well?

Someone has to ask.

It wasn’t that long ago I was explaining to clients where “internal communications” came from.  It was a “discipline”, it came from the business realisation that people were a key part of their asset portfolio… and now that we had driven down supply costs, making people more efficient had to do with Internal [...]

“Help, my CEO just resigned!”

LONDON — It seems to be catching.  But it has actually been going on forever.  The departure of a CEO gets business journalists all twitchy with glee.  So the stories get written like detective novels:

It was a dark night, and she was feeling darker than the dark side of Venus…

It’s exciting for the journalists, and maybe even the readers, but [...]

@CommsFlashMob: How we did on Wikipedia…

LONDON — A few of us got together in one place today and made an effort to quickly update the “Internal Communications” page on Wikipedia.

We learned a lot in the process.

All tolled there were 28 amendments made to the page, and more are still being made now. Some people watched. Some emailed, texted and tweeted [...]

Are you rescuing cats from a tree?

THE BREAKFAST TABLE AT 6AM — My young son is reading his school book aloud. To practice. I am pretending to listen.

“What!?” he says suddenly. “Rescue a cat from a tree? Firemen don’t do that, do they?”

I sense disappointment.

“Yes,” I reply. “But only for old ladies in cartoons and movies.”

“OK,” he says, as if I [...]

Renewing your corporate values in 2009

TOTTENHAM COURT ROAD — I don’t know any organisation that has not been affected by the global recession of 2008/09. Whether it’s layoffs, sell-offs or even surprising growth, the deal between companies and their employees has changed.

It used to be that companies had loyalty to their employees. But the idea of a job for life [...]

Change management: Why can’t China and the Chinese win with our companies?

LONDON — It’s a funny old world we live in. The Chinese state aluminium giant Chinalco just failed in its quite generous attempt to help Anglo-Australian Rio Tinto out of a massive great hole. And where do we go to see the sense of remorse? Not to this [...]