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THE BREAKFAST TABLE AT 6AM — My young son is reading his school book aloud. To practice. I am pretending to listen. “What!?” he says suddenly. “Rescue a cat from a tree? Firemen don’t do that, do they?” I sense disappointment. “Yes,” I reply. “But only for old ladies in cartoons and movies.” “OK,” he says, as if I [...] TOTTENHAM COURT ROAD — I don’t know any organisation that has not been affected by the global recession of 2008/09. Whether it’s layoffs, sell-offs or even surprising growth, the deal between companies and their employees has changed. It used to be that companies had loyalty to their employees. But the idea of a job for life and [...] LONDON — It’s a funny old world we live in. The Chinese state aluminium giant Chinalco just failed in its quite generous attempt to help Anglo-Australian Rio Tinto out of a massive great hole. And where do we go to see the sense of remorse? Not to this ‘management’ section of [...] LONDON — As part of the course that I am have been asked to give in Kuala Lumpur later this month, one of the participants sent in this question: Q: Will you be covering the topic on top-down and down-up internal communications? In responding to the question I realised that the answer may have a more generalist interest. So [...] A PACKED TRAIN TO STAMFORD BRIDGE — I liked this quote I have just read in Inc magazine. Entrepreneurial leaders were asked what people should do right now to energise their employees and get the business back on track: Training sometimes seems like a small thing but it is actually the first step in empowering people to do [...] LONDON — Everyone seems to be interested in this. It’s a code word for lots of different things. In today’s economy some are using it as a way of saying “how do we make people like the business when so many bad things have happened?” Others want to find a way of helping people focus on what [...] LONDON — We think it’s time to talk about it. So next week we are going to run a free seminar on how to communicate bad news. If you would like to come, please drop us a note and we’ll tell you where it is being held and when. (First come, first serve.) * Free Seminar * PARSONS GREEN — I had a coffee with quite a smart fellow yesterday. He runs the top ‘innovation’ business in town. I don’t really understand what he does, but, man, does it look like fun! As we sipped tea in a shambolic bohemian market that he favours, he seemingly innocently asked if I felt my work was a vocation. I [...] |
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