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BAHRAIN — This is my first time in Bahrain. That leaves only really Oman in the area that I haven’t been to / worked in. United Arab Emirates? It’s a part of the world that many people can’t (or choose not to) understand. In the last three weeks [...] WEST LONDON — There’s a hording around the big, refurbished church at Hammersmith flyover that says TRANSFORMATIONSPACE. The hordings in the photo above are at the base of the new Shard of Glass building at London Bridge. What are they on about? The words ‘change’ and ‘transformation’ are starting to gain some currency in business circles these days. Many, many large companies [...] CROMWELL ROAD — There was a little girl with her dad on the bus today. She cried the whole trip. “I don’t like the teachers…! I don’t want to go…! I want my MOMMY…!!” That kind of crying that is so deep and, after a while, so filled with mucus that breathing is affected. The adults shifted uncomfortably. Because half [...] MY HOUSE — I’ve left the Sunday Times’ 100 Best Companies to Work For 2011 by the kitchen table. Just so it stares at me over breakfast. Once I used to read it with interest. I’d look for companies I knew. I’d see what I could learn from them. I don’t do that so much anymore. And I am not [...] BROOK GREEN — It might seem obvious what the case for change is, with revolutions rolling across north Africa and the Middle East. Self-immolation seems a good reason. Desperation and people fed up with the status quo is driving daily headlines in the month of February 2011. And that is crisis-driven change. Real, genuine, people-dying-in-the-street change. That’s compelling. But it doesn’t happen in business [...] PICCADILLY — I sat, tired, with 300 other parents at a school information session about our 13-year-old daughters’ futures. It was exhausting. Not only because school administrators — as a species — don’t seem to be able to speak in public. But because it was really just a parents de-programming session. The main messages were: Don’t force your child to take subjects [...] WEST BROMPTON — What is it that businesses really need? They need people to do things quickly and effectively. The equivalent of stocking the shelves each day, to match demand. But less obvious. Businesses need to be able to respond to market changes… and do it quickly. People must take strategy into consideration in their everyday decisions. People must make better decisions. Communicating strategy is [...]
How many times have you been asked to complete a survey at work? In today’s economic climate, online surveys are a cost-effective way to demonstrate engagement and gather feedback. However, employees and managers are commonly complaining that they are becoming ‘survey-fatigued’ and there is a steady decline in participation rates and the quality of responses received. Organisations need to consider surveys as [...] KINGHTSBRIDGE — Years ago when Johnny Carson was the host of America’s long-running Tonight Show, NBC got a call from a distressed lady… Through the dark window behind Carson that looked out onto a sleeping LA, she could see her errant husband stuck on the freeway… And there was ANOTHER WOMAN in the car with [...] TOTTENHAM COURT ROAD — Our friend Stefan Stern, ex of the FT and now of Edelman has written an HBR blog about BP and the communication and cultural issues that got them into the trouble they have been in. It’s an interesting read and has elicited some [...] |
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