Things I learned in 2010

Might As Well Go For a Soda

• You can listed to your local radio half-way around the world. On the 14 bus even. And I now think I may finally know why some Canadian rock and roll never found a larger audience. April Wine? Tom Cochrane?  Kim Mitchell? Yea.

Google Translate Won’t Do

• Speaking [...]

La conduite du changement : Internal comms and change management in France

LONDON / PARIS — I expect no sympathy for having to spend lots of time in Paris. In fact, I love the fact that I get to work in French again.

I had to spend most of the past week reminding myself how ‘change management’ becomes « la conduite du changement » but, by and large, I think I got away [...]

Picture this

 

TOTTENHAM COURT ROAD — It’s Friday morning.  Early.  So it must be time for our weekly Board meeting.

We meet early at our local wheat germ palace for breakfast and a review of the week’s top developments.

This will be a good one.

Amidst all the client work, the international visas, chasing months’ overdue invoices (you know who you are) and significant changes [...]

Planning and communicating change: We’re two, thanks to you

SOUTH KENSINGTON — Good morning.

How are you doing? Still on holiday? Tired and wondering where the sun has gone?

It is the end of the summer and it’s been a nice few months in most parts of the world. The sun has shone and the world has seemed at peace.

But we’re only about to start again in a few days time. [...]

Extreme Business

NEAR CHARLESTON, SOUTH CAROLINA — Yesterday I went kayaking through the salt-water mashes near the sea. The pre-departure briefing, with two of my kids and I, included an explanation of the most dangerous animals in the river: not the alligators, not the sharks… but the oysters and their sharp shells. They’ll “cut you to ribbons.”

So, that’s [...]

How the consulting market has changed

FULHAM ROAD — It’s official. For me anyway. I have come to the conclusion that the market has changed. I recognise that it may only be temporary, but it feels longer-term than that.

Where once businesses were interested in concepts and ideas… most now are being far more practical. “I want you to do something that [...]

Apple vs Google: Good omens for the new year

“Galloway has been identified as one of the darkest places on the planet.”
The Independent, 05 January 2009

GREEN PARK — There’s plenty to be joyous about at the start of a new year. And it’s not just the FTSE rising to a 16 month high, the pending [...]

The phone didn’t ring

LONDON — Yesterday was not the day that I was expecting. The phone didn’t ring. The email didn’t ping. The post bag was empty.

Yesterday was meant to be the first day of the recovery. After a long, long summer of holidays and work avoidance, while the stock markets climbed and climbed, we were meant to come [...]

Saving money on programme communications

PICCADILLY — I am starting to get a little exasperated with people saying that they cannot use consultants because they have been told to save money.

I know that statement only seems logical, but there are so many ways that it is not. If you are running programmes inefficiently then you’re wasting money. And let’s be honest, many, many [...]

Sometimes businesses surprise you… and do good

WESTFIELD — It’s a bank holiday in Britain. And I am trying to entertain my horde of children. At one point yesterday there were 9 kids in my house. I have no idea where they all came from.

Yesterday was my 10-year-old’s birthday. We went out early to play tennis. On the way back we dropped [...]