Business life in the Middle East: working in ‘the region’

BAHRAIN — This is my first time in Bahrain.  That leaves only really Oman in the area that I haven’t been to / worked in.

United Arab Emirates?
√ Check
Saudi Arabia?
√ Check
Kuwait?
√ Check
Qatar?
√ Check

It’s a part of the world that many people can’t (or choose not to) understand.

In the last three weeks [...]

How to buy consulting: costs, fees, expenses…

AT HOME — I’ve been trying to figure out how I ended up with a four-digit dentist’s bill this month, without ever discussing even the procedure, let alone the fees.

And I can’t really make sense of it.

Similarly we have been working with a mid-level legal firm a few years and we keep getting bills through the door with what seems [...]

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LONDON — I am still a bit disturbed by an interview I read while on holiday. I have no idea why, while off the grid for a fortnight, I managed to read Lucy Kellaway’s interview with Roland Rudd. But I did.

Have a quick read of it and then come back.

Let me start by saying that I have no agenda [...]

Transformation and change management: How to…

WEST LONDON — There’s a hording around the big, refurbished church at Hammersmith flyover that says TRANSFORMATIONSPACE.  The hordings in the photo above are at the base of the new Shard of Glass building at London Bridge.

What are they on about?

The words ‘change’ and ‘transformation’ are starting to gain some currency in business circles these days.  Many, many large companies [...]

Drawing attention to yourself: The consulting challenge

GREAT PORTLAND STREET - Not far from our offices is the Chinese Embassy in the UK.  Across the street there’s a booth set up and someone practising Falun Gong 24 hours a day. Falun Gong (which just looks like aerobics to you and me) is illegal in China.

It’s undoubted that they are annoying the Embassy by doing this. [...]

The case for change (management)

BROOK GREEN — It might seem obvious what the case for change is, with revolutions rolling across north Africa and the Middle East.  Self-immolation seems a good reason. 

Desperation and people fed up with the status quo is driving daily headlines in the month of February 2011.  And that is crisis-driven change.

Real, genuine, people-dying-in-the-street change.

That’s compelling.

But it doesn’t happen in business [...]

Short notes from a mad world

 

Avram Grant is becoming superstitious

Board backs Houllier to ‘change culture’
says my paper this morning.  Suggesting the French football managers responsible for the rapidly sinking team Aston Villa might fix some unnamed ills that were made evident over the summer.  Culture change, eh?  We do that.

Grant pushed [...]

Things I learned in 2010

Might As Well Go For a Soda

• You can listed to your local radio half-way around the world. On the 14 bus even. And I now think I may finally know why some Canadian rock and roll never found a larger audience. April Wine? Tom Cochrane?  Kim Mitchell? Yea.

Google Translate Won’t Do

• Speaking [...]

La conduite du changement : Internal comms and change management in France

LONDON / PARIS — I expect no sympathy for having to spend lots of time in Paris. In fact, I love the fact that I get to work in French again.

I had to spend most of the past week reminding myself how ‘change management’ becomes « la conduite du changement » but, by and large, I think I got away [...]

Picture this

 

TOTTENHAM COURT ROAD — It’s Friday morning.  Early.  So it must be time for our weekly Board meeting.

We meet early at our local wheat germ palace for breakfast and a review of the week’s top developments.

This will be a good one.

Amidst all the client work, the international visas, chasing months’ overdue invoices (you know who you are) and significant changes [...]