Change is everywhere

On London’s Regent Street there were signs of change this morning

LONDON — It’s already been a week of change.  Google has announced it’s going to take on the iPhone.  Meanwhile Facebook’s entry into the phone market, Facebook Home, hasn’t landed that well.  Inside all those businesses you can imagine people scrambling to adjust their plans [...]

Pope Francis: The opportunities of a new CEO

LONDON — This past 10 days we saw the investiture of both a new Pope and a new Archbishop of Canterbury (the heads of the Catholic and Anglican Christian churches).  That doesn’t happen very often.

In both instances they run traditional institutions facing substantial challenges and changes.  So we can look at them to see how a new ‘CEO’ can drive change. [...]

The origin of brands

LONDON — Some of us at Able and How have been spending a lot of the last few months in the desert.

Our host country also contains the remarkable Museum of Islamic Art.  A beautiful building designed by I. M. Pei. Its remarkable collection is made more remarkable by the way it is displayed.

Words, geometry, functional items [...]

The hidden costs of ‘change’ failure

LONDON — We probably all know the stats about the percentage of change programmes that fail to deliver the value intended.  It’s 70%. Or so. And the definitions often change. Some say that’s the percentage that fail totally… And that may be true, but…

Anyway. Back on track.

As we look to really launch the Able and How Change [...]

Hogan Lovells: A few words of support for Andrew McGinty

LONDON — It’s a silly time for news stories. But everyone seems to love a “bad business” story. So I feel sorry for Lovells’ man in China. He sent out a note to try to rally his senior staff and get them into the office on time.

Did it [...]

Is Corporate Communications going to disappear?

LONDON — Recent analysis or Corporate Communications functions provides some surprising insights.

Something has happened to Corporate Communications.  Not only are times changing but time has changed the function. Its future is now in doubt.  And while that news is sobering, it is not necessarily the end of Corporate Communications.  Many functions are already finding solutions.  We examine these developments here.

From [...]

Independence – it’s rarely that easy

LONDON – No one seems too surprised this week that the Catalan have voted for independence.  Except maybe the Catalan who voted for it.

Independence is something we often dream about. We spend most of our adolescence fighting for it.  And then almost all of our adulthood.

We want to be free of the constraints imposed on us.  We want to be [...]

Understanding change management

THE ROCKS, SYDNEY, NSW — “I just don’t trust them,” my friend says over pizza.

I haven’t seen him in 30 years. We were best friends as teenagers in Paris. He’s now a senior civil servant in the Australian governement.

He’s just being honest.

“I don’t trust the guys who want to do change management on my projects. They take big budgets and [...]

We love Australia!

SYDNEY, NSW — Maybe that sounds just a bit too happy.  But there’s a great deal to be said for the challenges that Australia faces, and the opportunities for companies that plan and communicate change — like us.

An editorial cartoon in The Australian this morning takes a poke at PM Gillard for her “relentless positivity”.  As if that’s a bad [...]

“Recession, regulation and rain” or change management

CHELSEA — It’s quarterly reporting season. And there are goods and bads like we haven’t seen in a while.  BP has good newsShell has bad news.

But how are we characterising our successes and failures?  At least most business leaders do have the good grace not to take [...]