When communicators attack

EARL’S COURT — Not sure how I missed this one.  But The Independent has been running a investigative series on lobbyists.  And they’ve chosen one of the biggest and most respected firms to ‘expose’.

In summary, some journalists pretended to be wealthy potential clients from a large foreign country and they recorded the communications professionals bragging about things they shouldn’t [...]

Sorry, Sir Richard, that’s not it…

 

SOUTH KENSINGTON — There was a piece in the Independent yesterday about Sir Richard Branson’s “three point plan” to get the UK economy going.

Unfortunately the plan is completely pants.

I wish it weren’t, but it is.

Years ago, when I worked in politics a very worthy husband and wife team approached my cabinet ministers with suggested [...]

Employee engagement vs. enablement

Employee ‘enablement’ seems to be the latest term to emerge in the Internal Communications world. It has been mentioned in a few circles recently, including this article that suggests enablement is ‘the missing link to productivity’ in business today.

But is there really a difference between engagement and enablement? Is anyone out there using ‘enablement’ [...]

Business life in the Middle East: working in ‘the region’

BAHRAIN — This is my first time in Bahrain.  That leaves only really Oman in the area that I haven’t been to / worked in.

United Arab Emirates?
√ Check
Saudi Arabia?
√ Check
Kuwait?
√ Check
Qatar?
√ Check

It’s a part of the world that many people can’t (or choose not to) understand.

In the last three weeks [...]

How to buy consulting: costs, fees, expenses…

AT HOME — I’ve been trying to figure out how I ended up with a four-digit dentist’s bill this month, without ever discussing even the procedure, let alone the fees.

And I can’t really make sense of it.

Similarly we have been working with a mid-level legal firm a few years and we keep getting bills through the door with what seems [...]

Who would want to be a leader?

HYDE PARK CORNER — I had a run of texts from a politically obsessed British friend last week. “Have you heard the latest joke about Chris Christie?”

I hadn’t. In fact I hadn’t even heard of Chris Christie.  I was still catching up on the impossible rise and fall of Rick Perry (who I also hadn’t heard of a [...]

Age and the workplace for 40-year-olds

 

PICCADILLY — I’ve been scanning the ‘famous birthdays today’ section of the paper for a few weeks.  Looking at the ages of those who make the list.  And — maybe it’s just me — but one decade seems to be noticeably absent.

Mine.

I didn’t want to turn 40.  But that was 5 years ago, so you think I’d be used to [...]

Three years of change: It’s Able and How’s birthday

Two guys, a garage and a plan

LONDON — It’s been three fairly eventful years.  I suspect you’d be hard pressed to look at the last 25 years and come up with three more volatile years in which to be in business.

Able and How was born on 08 September 2008.  If you look here you can see [...]

Auto Draft

LONDON — I am still a bit disturbed by an interview I read while on holiday. I have no idea why, while off the grid for a fortnight, I managed to read Lucy Kellaway’s interview with Roland Rudd. But I did.

Have a quick read of it and then come back.

Let me start by saying that I have no agenda [...]

Transformation and change management: How to…

WEST LONDON — There’s a hording around the big, refurbished church at Hammersmith flyover that says TRANSFORMATIONSPACE.  The hordings in the photo above are at the base of the new Shard of Glass building at London Bridge.

What are they on about?

The words ‘change’ and ‘transformation’ are starting to gain some currency in business circles these days.  Many, many large companies [...]