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LONDON — In newspapers this week Microsoft CEO Steve Ballmer is quoted on his “bet the company” moment. Last year, his firm, Microsoft, launched Windows 8, a new operating system, and didn’t include the company’s well understood “start” button. This week they’ve announced that they’ll redress that error. Journalists are enjoying calling [...] LONDON — We probably all know the stats about the percentage of change programmes that fail to deliver the value intended. It’s 70%. Or so. And the definitions often change. Some say that’s the percentage that fail totally… And that may be true, but… Anyway. Back on track. As we look to really launch the Able and How Change [...]
LONDON — It’s a silly time for news stories. But everyone seems to love a “bad business” story. So I feel sorry for Lovells’ man in China. He sent out a note to try to rally his senior staff and get them into the office on time. Did it [...] LONDON – No one seems too surprised this week that the Catalan have voted for independence. Except maybe the Catalan who voted for it. Independence is something we often dream about. We spend most of our adolescence fighting for it. And then almost all of our adulthood. We want to be free of the constraints imposed on us. We want to be [...] THE ROCKS, SYDNEY, NSW — “I just don’t trust them,” my friend says over pizza. I haven’t seen him in 30 years. We were best friends as teenagers in Paris. He’s now a senior civil servant in the Australian governement. He’s just being honest. “I don’t trust the guys who want to do change management on my projects. They take big budgets and [...] SYDNEY, NSW — Maybe that sounds just a bit too happy. But there’s a great deal to be said for the challenges that Australia faces, and the opportunities for companies that plan and communicate change — like us. An editorial cartoon in The Australian this morning takes a poke at PM Gillard for her “relentless positivity”. As if that’s a bad [...] CHELSEA — It’s quarterly reporting season. And there are goods and bads like we haven’t seen in a while. BP has good news. Shell has bad news. But how are we characterising our successes and failures? At least most business leaders do have the good grace not to take [...] SHAFTESBURY AVENUE — We have a more formal “news” item to write and probably a paper to publish. But the findings of a number of large comparative analysis assignments this summer are playing on my mind. Communications functions are changing And they’re changing in every possible way. Getting smaller. Focusing on a few core things. Reporting into different places. Delivering [...] SYDNEY – With the Harbour Bridge in the background, opening up Able and How’s first international office is exciting and motivating. People are welcoming and kindly helping us to settle in. And the more we talk to people, the more we realise just how exciting the change management and communications sector is here. Not just in Australia, but in the neighbouring [...] LONDON — Like being on holiday when your house is broken into, watching politics unfold in my home town of Montreal and across the province of Quebec is unhealthy. You imagine things that aren’t true. You worry about what might have happened, and hold out hope in vain for things that might not. Then the reality is both better and worse [...] |
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