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EARL’S COURT — Not sure how I missed this one. But The Independent has been running a investigative series on lobbyists. And they’ve chosen one of the biggest and most respected firms to ‘expose’. In summary, some journalists pretended to be wealthy potential clients from a large foreign country and they recorded the communications professionals bragging about things they shouldn’t [...] PICCADILLY — I’m not a journalist. Never trained as one. But I feel like I know the trade a bit. And this year’s BP story has been an interesting one. In some respects I feel like it has played out differently in the UK than in the USA. Americans have been busy trying to sort out the mildly [...] BY THE THAMES — We are being approached by more and more firms who have suffered calamitous shock recently. Sometimes businesses can be shaken and undermined by operational errors: crashes, explosions, poisonings, etc. Some can be caught out with serious infractions: unfair trading, fraud, loss of licence. And no one seems to know what to do with these. Dealing with external forces is [...] BY THE THAMES — There’s an interesting article about Transocean in The Sunday Times last weekend (subscription required). Perhaps you read it? I have been expecting something to come out, and certainly the implication is that we will hear a lot more about Transocean in the near future. I am sure there’s a lot to say [...] PARSONS GREEN — There’s a lady in a business suit sitting reading The Guardian. The Media Guardian is tossed on the bench beside her. Untouched. It’s maybe symptomatic of a larger issue. And then again maybe I am just getting old. [Cue rant.] Why do the media need sections dedicated to… the media? I [...] DISTRICT LINE — I love the way that the mainstream of public discourse can so easily reject different approaches as silly. I didn’t see the show on John Lewis last Wednesday — Inside John Lewis. A friend of mine did though. And he says they were painted as a [...] KNIGHTSBRIDGE — We have worked on a couple of very prominent instances of this recently. Indeed we’re doing one now. And there’s one single message that has emerged as the most important: Don’t invent symbolic events. Just look out for them. Some of us (consultants) will happily tell you that a symbolic event is tremendously important in [...] LONDON — We think it’s time to talk about it. So next week we are going to run a free seminar on how to communicate bad news. If you would like to come, please drop us a note and we’ll tell you where it is being held and when. (First come, first serve.) * Free Seminar * JUMEIRAH BEACH HOTEL — It’s only 830 in the morning and just sitting outside, waiting for the car, I have got a sunburn and my clothes are almost soaked through. You don’t mess with the weather out here. You never know what the day holds in Dubai. Yesterday was rain. And I didn’t think they did rain in this part of [...] |
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