Bring back the Christmas party!

MY HOUSE — Last week the BBC got lots of press for scrapping the last remnants of the company Christmas parties. As you might imagine, no one really complained. Except the staff.

“It’s OUR money!” You can hear the average punter saying. “What are they doing going out and spending it on puddings and party hats!?”

And yet, how [...]

Explain this: Pink diamond sales soar!

LONDON — The sun is out in London. It’s an uncommon sight for us and people walk down Piccadilly pealing off their pea jackets like larvae.

It’s only one of the smaller contradictions that communicators face these days. Nothing seems to be going to plan.

Are we in recession or coming out? Is the current level of unemployment good, [...]

Sox wouldn’t have understood what I do

SOUTH KENSINGTON — Sox was my granddad (left, above). He died when I was about 6. He ran a business called Ingersoll-Rand out of an office in Montreal. I remember visiting the office. I walked by the building two weeks ago. It had long, dark halls, red carpets, a mail trolley and a [...]

Employees pay today, but employers’ll pay tomorrow

PEARSON INTL AIRPORT – What’s remarkable about travel is the extent to which you see the same things in very different places. People are not really all that different, and nor are organisations. Wherever I go recently I hear about businesses that have lost the respect and support of people. These people have dedicated most of their [...]

Able and How: Help celebrate our birthday…

PICCADILLY — It’s our birthday today and we’d like you to help us celebrate. (See our challenge below.)

Able and How opened its doors on 8 September 2008. And today seems a good time to explain where the name came from.

Yesterday someone wrote to us out of the blue and said how much they [...]

The phone didn’t ring

LONDON — Yesterday was not the day that I was expecting. The phone didn’t ring. The email didn’t ping. The post bag was empty.

Yesterday was meant to be the first day of the recovery. After a long, long summer of holidays and work avoidance, while the stock markets climbed and climbed, we were meant to come [...]

The future is organisational communications

BREWSTER, MASS — The one thing that the recession is teaching us is that nothing is sure.

Cars won’t sell… or will they?

Banks must be held to account… or maybe not?

The market will double dip, or W, or L… or maybe it won’t.

But amidst all of that uncertainty — and the more that will undoubtedly come — one thing seems increasingly [...]

MacLeod Report: Can’t we go faster?

LAKE DISTRICT — I really like David MacLeod. And I am very pleased that the Prime Minister is excited about the idea of employee engagement. I like that he sees it as a possible source of competitive advantage for Britain.

(I am a bit disappointed that with so many delays they only issued it this week, [...]

We need to talk about the kids

DISTRICT LINE — There seems only to be bad news for kids these days. They are far more likely to get H1N1 flu. They have unemployment numbers that haven’t been seen in 15 years.

And what do they see us doing about it?

Not much.

“Some of the jam we thought was for tomorrow, we [...]

What the bankers are saying…

PICCADILLY — I love summer weekends. There’s so much going on that for a brief period it feels like there’s more to life than work.

I’ve been running from pillar to post for 10 days. It’s amazing I am still upright. But Saturday I stood still long enough to soak up some chatter from some friends in the world’s [...]