Words are important: We can’t escape writing and should stop trying

LONDON — I am very pleased that this is National Novel Writing Month. It is, I think, just a ruse for a book publishing website. But for me, it’s working.

My 13-year-old daughter and I started yesterday morning. We get up early and tap away in the kitchen before the sun comes up. On day two she’s on target… churning out thousands of words a day.

Me… not so much.

But I am still at it. And I have published two books already so I am a bit smug.

“How many words have you got daddy?”

“825. You?”

“2,225.”

“Ah, yes, but mine are really *good* words.”

“Yea. Right.”

I look over her shoulder.

“In the first para, ‘bath’ is spelled with a capital B,” I offer helpfully.

“‘Never go back.’ We’re not meant to edit until the end,” she explains, and intuitively I know that I will never be allowed to look over her shoulder again.

So it takes me to thinking about why kids who text and Skype and talk utter rubbish (okay that’s my view) should still be interested in writing long form novels? And the answer is the same as texting, Skyping, Instant Messaging … or for that matter painting, dancing or playing football:

It’s a mode of self-expression, it’s something that we can pass on to others, it’s a longer commitment to communicating… and therefore something else that we people do that separates us from the occupants of the London Zoo.

Our business, Able and How, is a change management consultancy. Okay, it’s THE change management consultancy. We help people plan and communicate change. We work with words. We do it in video, online, face to face and on paper.

It’s exciting and it’s got great value. By writing, talking, planning and publishing we regularly save companies lots and lots of money.

Over time that’s not going to change. The way the words are consumed will. From Kindles to smart phones we’re just finding new and easier ways of reading more and more stuff.

How long has it been since you sat somewhere with nothing to read or do?  We’re reading now on the Tube, on the chair-lift… anywhere that you can find a few minutes.

Words are important and increasingly so.

/df

Sometimes businesses surprise you… and do good

WESTFIELD — It’s a bank holiday in Britain. And I am trying to entertain my horde of children. At one point yesterday there were 9 kids in my house. I have no idea where they all came from.

Yesterday was my 10-year-old’s birthday. We went out early to play tennis. On the way back we dropped the football to kick across the pitch in the park. A big ugly dog came flying out and grabbed it. The dogs owner took 10 minutes to catch their own dog, by which time my daughter’s football was flat. The unpleasant woman handed it back to me and, unconvincingly said “sorry”. I explained that I thought it was a pretty disappointing situation, and the ball was useless now. She said “I don’t have any money,” and walked off with her dog.

My daughter cried.

Today we have tried again.

Father Christmas brought her a green iPod. On Saturday she woke up and found that the headphone cable was broken a few inches from the jack. It had cut clean through while under he pillow.

I have no idea how it happened. But we came today to a big shopping mall in London and went into the Apple store. We quietly explained the situation and said: “we don’t know how it happened, it could have been us… But do you have any existing design flaws that might explain it?”

“Just a minute the attendant said.” In less than a minute he was back with a new set. He pushed them into my daughters’ hand, and with a smile said: “Don’t tell anyone!”

There are all sorts of reasons he might have done this. I can think of lots. But there are even more reasons not to.

It was undoubtedly a business decision. And one that he was allowed to make.

For me it helped restore faith in humanity, at a time when I could do with that. For my daughter it helped balance out man’s indifference with some basic good, common sense. And a business… a capitalist enterprise… did that.

That’s why I am in the business I am in.

I believe that companies can and should be good.

Some days I am happy… very happy… to discover that I am not insane.

/df

Great work literature: what’s yours?

HYDE PARK CORNER — The occasionally quite obtuse Alain de Botton is in The Independent this morning flogging his new book called The Pleasures and Sorrows of Work. It’s a philosophical study of… work. And I so want to read it. But I suspect I won’t because my lips still move when I read.

Here’s a quote from the author in the interview:

I think we are still labouring under this Romantic idea of work being evil and there being no real passion in work. And that real life is love and war and murder. I am sure that there is something in the idea of having writers-in-residence in offices. Offices are always full of dramas.

I like that a lot. If I squint I can almost understand it. And I can also turn it to something that we at Able and How believe in a rather sad and vehement way: that companies have their own cultures, sub-cultures, traditions and histories. We think this narrative is at least as exciting as what is happening down at the bus station, in the Groucho Club or backstage at a Girls Aloud concert.

We, as employees and businesses, are just not very good at writing about it, recognising it, or making it work for us.

And that’s a shame. Because there’s so much good stuff there.

What’s your favourite work book?

The article claims there aren’t many. I’d have to say mine would be Great Expectations or another Dickens. And that’s for the reasons above… they opened the door on work in their day and painted a well-rounded picture of what it was like.

Tell me what you think.

/df

Virtual book launch — now on…

Last Thursday's LIVE book launch

OUR OFFICES — It’s Wednesday night. It’s been a busy week. But tomorrow (Thursday 04 December 2008) I will be holding two virtual book launches.

1) Launch for parts east: 8am to 9am GMT

2) Launch for parts west: 5pm to 6pm GMT

I will be working a few Internet [...]

Book launch — A duty of care

You can order it now. See link below.

LONDON — Later in the month we will be launching A duty of care, my new book on leadership, management and organisational communications. It’s a slimmer volume than the last. Only about 150 pages. And considerably cheaper at on £6.99. But you’ll like it. You [...]

Social media, blogs and organisational communications

TCR — I have been looking around at some of my favourite blogs today. And it’s an interesting to see my colleague Lee Hopkins running a Social Media workshop in Australia today and tomorrow. I have run these in the past in the UK and I loved doing it. But it was more than [...]

Another book launched: A duty of care

NORTHERN LINE — Today at the close of business, I launched my second book: A duty of care. It’s subtitled ‘Leaders aren’t born, they’re made’ and it’s available now for only 699 pence. I’m not sure what that is in dollars or Euro. You can also download it for £4.50. Which is a good deal. [...]